Thank you for supporting Kidology. Here is how shipping, damaged items and returns work.

Shipping

Orders ship within 3–5 business days from Southampton, Pennsylvania. Shipping is a flat $5.99 per order within the United States. We do not ship internationally at this time.

Damaged or defective items

If your item arrives damaged or defective, email hello@kidologyinc.com within 10 days of receipt with your order number and a photo of the damage. We will send a replacement at no cost to you.

Returns and exchanges

Returns are accepted for store credit only; we do not issue cash refunds. To start a return, email hello@kidologyinc.com within 10 days of receipt with your order number. Items must be unworn and in their original condition. Once we receive the item, we will email you a store credit code for the price of the item. Return shipping is at the customer’s expense, except for items that arrived damaged.

Questions

Write to us at hello@kidologyinc.com.